My Tickets

Por

Live chat, help desk and ticketing

No hay reseñas todavía

Plan gratuito disponible

Resumen de My Tickets

Live chat and ticket inbox
Team support workflows
Customer ticket hub
Reports and service levels

My Tickets is a live chat, help desk and ticketing system for your site. It brings live chat conversations and customer support tickets together in your dashboard, so your team can handle conversations, review ticket details, update statuses and priorities, and assign work to the right agent or team. Set up agents, teams, roles, and permissions to match the way you work. Team members can manage their availability, and built-in notifications help them keep track of updates. You can also set up your site's live chat experience and collect requests through an offline form when your team isn't available. Give customers a member-facing ticket area where they can search for support tickets and check their status. Customise its appearance to fit your site. Use reports to review support activity, and configure service level settings for your team's workflow. From the first live chat message through ticket follow-up, My Tickets gives your team a shared help desk workspace to organise customer service and keep customers informed.

Categorías

Comunicación Chat

Disponibilidad:

Esta app está disponible en todo el mundo.

Idiomas de la app:

Inglés

Puedes traducir todo el contenido de la app mostrado en tu sitio a cualquier idioma.

Requisitos del sitio:

Destacado en

Supported in Aria,

Apps más recientes

App desarrollada porJosh Roberts

Atención al Cliente Política de Privacidad

Calificación y reseñas

Esta app aún no ha recibido ninguna reseña, sé el primero en calificarla.

Precios y planes

Plan Basic

Gratis

Get started with a taste of what our app can do. This plan includes 1 agent, 1 team, 1 new ticket per month, and 1 chat conversation per month. It’s designed as a light introduction, so you can explore the core features and get a feel for how the app works before deciding whether to upgrade.

Plan Essential

6

/mes

Up to 1 Agent

Up to 1 Team

50 New Tickets/Month

100 Chat Conversations/Month

Plan Team

10

/mes

Up to 5 Agent

Up to 5 Team

150 New Tickets/Month

250 Chat Conversations/Month

Plan Advanced

13

/mes

Unlimited Agents

Unlimited Teams

Unlimited New Tickets/Month

Unlimited Chat Conversations/Month

* Precio en USD.

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